This Toolkit is intended for mediators. Combined with their associated Report, it assesses solutions and threats pertaining to the application of digital technology in mediation contexts. In addition supplies real examples and suggestions from practitioners and specialists.
The practice of mediation continues to be a human-centered venture, even though electronic technology is typically considered revolutionary due to their speed, scope and programs effect.
Digital technology may bring big efficiencies and chances to the mediation work. In addition, the twin usage characteristics of digital technology does mean that their unique utilize can provide crucial issues. Understanding these dangers allows mediators to higher power the possibilities of electronic engineering.
The UN assistance for Effective Mediation defines mediation as a procedure where a third party assists a couple of activities, along with their consent, to attain mutually appropriate contracts.
Online technologies are described in this Toolkit as electric products and applications being accustomed pick, assess, shop, create, speak and disseminate facts. The engineering have an important influence on the way mediators communicate and function.
Handling Possibility
A risk control mindset guided from the principle of aˆ?do-no-harm’ is required to decide which technology must put when, in which and just why during various levels of a mediation procedure plus in conformity together with the mediation approach.
To mitigate risk and potential injury to the mediation effort, mediators want to increase their digital literacy and deepen her understanding of electronic safety and security dilemmas related to electronic engineering. Additionally they must put digital technology as well as the handling of linked dangers inside their thinking and having a budget procedures.
- Digital literacy: mediators want to create fundamental records and communication technologies (ICT) techniques. They also need to understand the electronic environment of a mediation atmosphere you need to include relevant issue within assessment. This includes individual facts like get older, sex, words and literacy; the national information technology (IT) infrastructure, such as entry to crucial websites and electrical power sources; and the current and potential electronic technology utilized by dispute people as well as other relevant stars.
Social Media
Social networking are an umbrella term for various interactive software that enable people generate material (texts, photographs, films) and communicate some ideas together through an internet neighborhood. Consumers engage with social media marketing on the computer systems, pills or smart phones via web-based applications or solutions. Mediators in addition to their groups utilize different social media marketing solutions to guide investigations, strengthen stations for engaging with conflict functions, promote greater inclusivity and improve general public marketing and sales communications strategies.
The social media marketing solutions many prevalently utilized by mediation gurus consist of programs such Facebook, Flickr, Instagram, associatedIn, SnapChat, Twitter, YouTube and immediate messaging solutions including transmission, Telegram, Viber and WhatsApp.
GEOGRAPHIC DETAILS PROGRAMS (GIS)
Geographic info programs is electronic apparatus that shop, analyze and imagine information in chart style. The info was compiled via satellite images and triangulated with facts amassed from other resources. GIS technologies may be leveraged by mediators as well as their teams to grant geographic ideas aˆ“ real-time or traditional aˆ“ on particular stores as well as how they have been impacted by the situation on the ground. They can let focus interest on specific match giriÅŸ people groups particularly female or marginalized teams or on important natural resources which can be fueling or financing conflict. They are able to also be used to monitor safety arrangements or ceasefire agreements, and supply an essential means for constructing self-confidence between dispute people.
Some worldwide companies, like the un, have actually big map and GIS resources at their particular discretion. For example, this consists of the UN Geospatial Ideas Section’s (UN GIS) common, goal and thematic maps along with spatial and images evaluation, OCHA’s cure Web Maps, UNOSAT’s imagery analysis and satellite possibilities, or UNEP’s MapX system for tracking natural tools and green modification. For more compact non-governmental companies involved in the subject of mediation and broader dispute avoidance, higher expenses have limited making use of GIS sources, although the technologies is actually more and more easily accessible now. Many open-source and crowd-sourced gear including Airbus’ protection and area, international event chart, ap, MDA Geospatial providers and Ushahidi supply essential low-cost options.